The 2027 Digital Switchover

A Turning Point for Telecare and Social Alarms

The digital switchover could improve housing and care systems, delivering significant benefits. Improved safety is at the forefront, as digital networks enable faster, more reliable communication for emergency responses and critical alarms.

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Digital Switchover Countdown 31 January 2027

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"We’re moving all our customers from the old analogue public switched telephone network (PSTN) to a fully digital network. We’ve already started. We plan to have moved everyone over before Openreach stop the PSTN (and ISDN) service in 2027."

BT (British Telecom)

The 2027 digital switchover will end analogue networks—your telecare and alarms must go digital. Act now to upgrade systems, ensure compliance, and safeguard critical emergency services. Don’t risk disruption—use A&M's quick compliance checker. A&M, we are here to help!

The Risks for Social Housing Providers

Social housing landlords face significant challenges during the digital switchover. Warden call systems, TECS (Technology Enabled Care Services), fire alarms, and emergency systems may need upgrades or replacements to maintain compliance and ensure the safety of residents.

Unpreparedness can result in service interruptions, increased operational costs, and potential legal liabilities. The switchover also demands a thorough understanding of how existing systems will integrate with new digital networks, creating an urgent need for proactive planning and expert guidance

Compliance Quick Checker

How A&M Can Help!

At A&M, we are dedicated to supporting housing providers through this transition. Our “Digital Compliance Checks allow A&M to quickly assess whether your systems are ready for the digital switchover. By working with A&M, you can:

  • Undertake a site Assessment – Prioritise System Upgrades

  • Identify and address the systems that require immediate attention to meet digital compliance standards.

  • Install and Configure New Systems

  • Expertly implement and set up digital solutions tailored to your requirements, ensuring seamless integration.

  • Reprogram Systems to Monitoring Centers

  • Reconfigure warden calls, telecare, and emergency systems to communicate effectively with monitoring centres via digital networks.

  • Select Appropriate Digital Solutions

  • Receive guidance on selecting future-proof, cost-effective digital systems that meet your operational and compliance needs.

  • Maximize the Operational Life of Legacy Systems

  • Explore strategies to extend the use of existing analogue systems where possible, minimising disruption and cost.

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Compliance Quick Checker