We have worked in partnership with The AM Group since July 2020.

The Team delivers commercial plant, heating, and ventilation servicing. They also maintain existing systems, install new equipment as requested and offer a 24/7 repair service and testing certification to meet regulatory requirements.

It has been a pleasure to work with them from the start of mobilisation to the present. The company are very fair and reasonable with costing jobs, if there is an enquiry it is picked up and dealt with immediately.

The contract is running smoothly, and I have found staff are always accessible to address any enquires. I have also found that The AM group are willing and able to take on extra work if required and complete jobs in a timely manner.

Since working with Ashley & McDonough Ltd on several contracts, I have found them very good at communication and very responsive. When we’ve requested information from the office, it was dealt with straight away planning jobs once given a list off ppm’s dates were given for completion.

We requested immediate feedback from engineers on site should there be any issues. All gas certificates and reports were sent over straight away along with quotations which had a complete rundown of parts required and hours to complete.

When requested on a 4-hour call out, they responded and completed in the timescale. A very professional company

Since 2018, I have built up a very good working relationship with the A&M team, especially the planning department and contracts manager. The planning has been excellent across the MT estate and the 24/7 call-out team has performed well.

I would highly recommend A&M as they are very professional in their approach, and have an experienced team of engineers to carry out all aspects of HVAC works required.

Ashley & McDonough Team perform to a high standard. We would not hesitate in going into a contract again with A&M come Contract renewal.

We find Ashley & McDonough to be a great contractor. We’ve worked closely since 2015 to make sure we remain compliant and keep our customers safe. They provide good communication. We find access to information has improved since the introduction of their new system, Propeller.

Any issues that arise are discussed and dealt with promptly. Good customer satisfaction with the service provided.

We have been working with Ashley & McDonough since May 2017, and in June 2019 they won the contract for the Electrical testing for a period of 3 years. From the Directors down to their Help Desk Administrators, they are a very professional and supportive company to work with.

No task is too much, and we constantly receive compliments for the Electricians working on our Contract. Ashley McDonough has very good 1st-time access rates and their work is to a very high standard.

We are kept well informed via weekly updates on the progress of the work they have been assigned and if we have any queries, there is a dedicated member of staff there to assist us.

When the contract began we held regular meetings to discuss anomalies, blockages and improvements to service provision.

I have always found Ashley & McDonough to be very amenable and responsive to requests, as well as offering mutually beneficial solutions.

The frequency of meetings has diminished over time as any creases have been ironed out, however, communication and relationships remain excellent. I would not hesitate to recommend A&M based on their expertise, flexibility and response times with ourselves and our customers.

Feedback from both customers and contract management staff has been positive and full of praise. On a personal note, I have used Ashley and McDonough as independent experts to advise or strengthen challenges as an expert witness and used their reports as supporting evidence for poor installations, misuse etc.

They are a responsive contractor, and we have a collaborative, customer-orientated relationship. They have been proactive from the start with a structured, well-organised approach to contract control and compliance.

We have formed a great partnership in such a short time, everyone from the engineers to the staff within the office has gone above and beyond to assist us.

A&M have carried out reactive work and have completed several commercial installations which have been done on time and to a professional standard.

A great working relationship has been formed and we are looking forward to the future.

Evolve Facilities Services Relationship with the AM Group has been ongoing for the last eight years, they have provided a first-class service to Evolve and are a valued contractor.