We are thrilled to announce that A&M has been shortlisted for the prestigious Heating Contractor of the Year award at the 2025 ASCP Awards.

A&M Team has also been shortlisted for ‘Best SME Supplier to the Social Housing Sector’.

This recognition highlights the incredible dedication and expertise our Team brings to the social housing sector.

For over 60 years, A&M has been committed to delivering exceptional customer service, underpinned by our family values of care, integrity, and long-term commitment to our Team, clients and customers.

We pride ourselves on going above and beyond to keep residents warm and safe. Our team’s ability to solve complex problems swiftly, using innovative solutions like diagnostic video calls and agile engineering support, has made a real impact on the lives of our customers.

This award nomination is a testament to the passion and dedication of the A&M Team in providing high-quality, reliable heating services, and we couldn’t be prouder of all that we’ve achieved together.

Here’s to continuing our legacy of excellence in the social housing sector!

Investing in Young Talent: Georgia’s Journey with A&M & The Riverside Group

At Ashley & McDonough (A&M), we believe in making a lasting impact—not just through our services but by investing in people. A key part of this commitment is our partnership with The Riverside Group (TRG), where we’re not only delivering excellent service but also creating real opportunities for local communities.

One such success story is Georgia Evans, a 17-year-old apprentice from Knotty Ash, Liverpool, who joined us as a Business Administrator Apprentice on July 15, 2024. Through her Level 3 Apprenticeship with Northwest Education & Training Ltd, Georgia is gaining vital skills in business operations, customer service, and project management—setting the foundation for a promising career.

💡 How Georgia is Making an Impact

As part of our contract with TRG, Georgia plays a crucial role in:
✅ Organising and managing service jobs
✅ Enhancing customer satisfaction through follow-ups
✅ Supporting efficient service delivery within TRG communities
Her journey is a testament to how apprenticeships can transform lives, equipping young talent with real-world experience while strengthening the local workforce.

👏 We’re proud to support TRG’s mission of creating economic opportunities for young people and remain committed to driving positive social value through employment, training, and community engagement.
📢 Let’s continue to invest in the future—one apprentice at a time!

Introduction

Ashley & McDonough (A&M) is committed to creating a positive social impact within the communities it serves.

A key part of this commitment is its partnership with The Riverside Group (TRG) Housing Association, ensuring not only the provision of excellent service but also a lasting contribution to the community.

One example of this dedication is the employment of Georgia Evans, a young apprentice from Knotty Ash, Liverpool, who is building a promising future with A&M.

Investing in Local Talent

On July 15, 2024, Georgia Evans, age 17, joined A&M as a Business Administrator Apprentice. Through this opportunity, she is gaining essential skills and experience that will serve as the foundation for a successful career. Georgia is undertaking a Business Administrator Apprenticeship Level 3 through Northwest Education & Training Ltd, which will run from August 2024 to November 2025.

Skill Development & Learning

As part of her apprenticeship, Georgia is developing a wide range of business skills, including:

• Understanding business fundamentals and principles, including managing change.
• Making effective decisions based on sound reasoning and overcoming challenges.
• Using project management tools to scope, plan, monitor, and report.
• Facilitating office organisation and communication through administrative duties.
• Learning about A&M’s mission, products, and services.
• Understanding Health, Safety, and Environmental policies.
• Providing office support, including customer and employee support.
• Building relationships with clients and stakeholders via telephone communication.
• Engaging with external suppliers and stakeholders.
• Using spreadsheets to track expenses and company spending.
• Becoming proficient in Microsoft Office applications such as Word, Outlook, Excel, and PowerPoint.

Supporting The Riverside Group

Georgia plays an essential role in A&M’s contract with TRG, handling key administrative tasks that help ensure smooth service delivery. Her responsibilities include:

• Planning, executing, and organising jobs being booked and completed.
• Measuring customer satisfaction by conducting follow-up calls.
• Contributing to the efficient operation of A&M’s services within TRG’s housing communities.

Social Value Contribution

By employing and training Georgia, A&M is making a tangible difference in the local community. This initiative aligns with TRG’s goal of fostering economic opportunities and personal development for young people. Providing Georgia with structured learning, hands-on experience, and professional guidance empowers her to build a meaningful career while positively impacting the housing association’s operations.

Conclusion

A&M’s commitment to social value is evident in its investment in young talent like Georgia.

By providing apprenticeship opportunities, A&M not only enhances its service delivery for TRG but also strengthens the local workforce. Georgia’s journey exemplifies the power of collaboration between A&M and TRG  in creating lasting benefits for individuals and the community.

Ashley & McDonough remains dedicated to supporting TRG and making a positive social impact through ongoing training, employment opportunities, and community engagement.