Ashley & McDonough: Meet Your Trusted Compliance Partner

Who are we?

We are a family-run compliance business who provide mechanical and electrical services to a range of sectors across the UK. Our goal is to improve the day-to-day life of our customers by bettering their living and working environments. 

At Ashley & McDonough, we deliver servicing, maintenance, installs, and repairs to customers in the social housing, renewables, and commercial sectors. With over 60 years of experience under our belt, we are an expert team ready to take on compliance projects of any size and complexity.

We take great care in what we do and ensure that our customers receive the best possible experience.

Why choose Ashley & McDonough?

We take pride in achieving 100% compliance consistently, ensuring our response time stays within 2 hours. With a first-time fix rate of 96%, one of the best in the sector, our engineers are equipped with van stocks tailored to provide the most efficient service. An emergency could strike at any time, and we have a winter fleet of 4×4 vehicles on hand to guarantee results – no matter the weather.

We utilise cutting-edge technology, including handheld PDA devices for our engineers and satellite tracking for our vans. These features are there to provide peace of mind as our customers get real-time visibility on their engineer’s location and ETA.

Our Commitment to Customer Service 

Our engineers love what they do. They have been gas-safe registered and trained by leading heating system manufacturers, equipping us with the expertise to identify and resolve faults. We have dedicated teams specifically trained to target each varying sector so that you are in the safest hands. 

Our Technical Team and Helpdesk are led by dedicated professionals who genuinely want to assist. They are smart, passionate, and make a valuable contribution to the efficiency of our services. We believe in being straightforward and honest in all our interactions, helping our customers receive a faster response time when they need it most.

Performance and Successes Achieved in 2023

2023 was a fantastic year for Ashley & McDonough, and we are incredibly proud of what our team achieved during that time. Our focus for 2024 is to continue providing the best possible service to our customers.

We understand that customers want the best from compliance partners, so let’s look at some key highlights for Ashley & McDonough from 2023:

  • Achieved an impressive 98% customer satisfaction rate.
  • Gained a remarkable 63% business growth.
  • Retained 100% of our contracts.
  • Maintained a 99% team retention rate.
  • Recruited 11 talented apprentices and doubled our growth in the electric fleet.

2023 was a year filled with success and growth, and we’re excited to continue this momentum into 2024.

Your Next Compliance Partner 

At Ashley & McDonough, we strive to make a positive impact by delivering our services to customers with genuine enthusiasm, care, and understanding. Our services are about creating more enjoyable, comfortable places to live and work.

If you are interested in our services, we would love to hear from you. Get in touch today at: Contact | Mechanical & Electrical Services | Ashley & McDonough Compliance Services (